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Frequently Asked Questions

If I order my wristbands online today, when will I receive them?
All stock wristband orders received by 3 pm EST, will be shipped the same day. Shipping transit times will depend on your chosen shipping method and destination. If you need to receive your wristbands by a specific date, please contact Customer Care 1-844-266-3044 for help in choosing the right shipping method or rush options to get it there on time!
Do you offer next day delivery?
Yes, we offer UPS next day delivery throughout standard shipping routes in North America. Usually orders shipping outside of North America will require at 3-4 business day transit time.
Do you offer Saturday deliveries?
UPS does offer Saturday deliveries to specific zones, unfortunately we do not have control over which zones they choose. We recommend you contact us to find out if Saturday delivery service is available for your area.
Are wristbands numbered?
Stock Tyvek wristbands are sequentially numbered. Stock Plastic wristbands and Vinyl wristbands are not. Custom numbering is an FREE optional service. If you require numbering, select the numbering option at the time of placing your order online. Numbering your wristbands will require 2-3 business days to complete.
Are your wristbands waterproof?
All* of our wristbands and customization features undergo stringent solution testing and have proven to withstand normal wear/usage in all wet environments. *excluding our new Genesis Biodegradable line.
What is the minimum quantity that I can order?
Our standard package sizes are 250ct, 500ct and 1000ct. There is no minimum order quantity required.
Are your wristbands recyclable?
Both our Tyvek wristbands and Synthetic Plastic snap wristbands are recyclable . Please visit http://recycletyvek.wm.com/home.cfm for more information on how to recycle your Tyvek wristbands. Plastic wristbands can be disposed up in your recyclying box or dropped off at your nearest recycling depot.
Is your website secure?
Yes, SSL protocol to encrypt your order payment details. When you begin placing your order online, you will notice a small lock icon appear in either your browser’s address bar or bottom status bar. It is completely safe to use your credit cards or Pay Pal account to make purchases at our store. Our store conforms to the PCI Security Standards, meaning your credit card details always remain secure and it is never stored on file.