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Frequently Asked Questions about Event Wristbands and Ordering


 Frequently Asked Questions about Event Wristbands and Ordering

Q: If I order my wristbands online today, when will I receive them?

*Timelines below apply to online orders only

Stock Wristband Orders
All stock wristband orders received by 3 pm, will be shipped the same day. Shipping transit times will depend on your chosen shipping method and destination.
Custom Serial Numbering Orders
All of our stock Tyvek wristbands are serial numbered however, our snap bands are not by default. If you need your stock wristbands serial numbered, it will take 2-3 business days to be printed and processed for shipping.
Custom Orders
After receiving your final artwork approval, we require up to 10 business days to produce your custom wristband orders, regardless of quantity of complexity.
* Delays in approving your wristband artwork will affect the ship date of your order.

Q: Do you offer next day delivery?

Yes, we offer UPS next day delivery throughout standard shipping routes in North America.
Usually orders shipping outside of North America will require at 3-4 business day transit time.

Q: Do you offer Saturday deliveries?

UPS does offer Saturday deliveries to specific zones, unfortunately we do not have control over which zones they choose. We recommend you contact us to find out if Saturday delivery service is available for your area.

Q: Can I put a Logo on my wristband?

Yes, you can upload your logo, QR Code or Barcode directly to our site, view our custom wristbands.
Black ink is the standard color used to print artwork on all wristband colors.
Full Color/processed color artwork MUST be printed on white wristbands only.
UV security ink can be applied to any wristband product and color combination.

Q: Are wristbands numbered?

Stock Tyvek wristbands are sequentially numbered. Stock Plastic wristbands and Vinyl wristbands are not. Custom numbering is optional and costs extra for this service. If you require numbering, select the numbering option at the time of placing your order online.
Numbering your wristbands will require 2-3 business days to complete.

Q: Are your wristbands waterproof?

Yes, absolutely. All of our wristbands and customization features undergo stringent solution testing and have proven to withstand normal wear/usage in all wet environments.

Q: What is the minimum quantity that I can order?

Our standard package size is 500ct. There is no minimum order quantity required.

Q: Do you accept a purchase order?

Yes, we do accept purchase orders. Please give us a call at 1-866-815-7550 for further details. You can place you order online as well and provide the PO number in the payment details section. Once you have placed the order, we will keep in a “hold” status until we receive a faxed copy of your purchase order.
Please note that your purchase order must be sent to us with a valid letterhead.

Q: Are your bands recyclable?

Both our Tyvek wristbands and Synthetic Plastic snap wristbands are recyclable .
Please visit http://recycletyvek.wm.com/home.cfm for more information on how to recycle your Tyvek wristbands.
Plastic wristbands can be disposed up in your recyclying box or dropped off at your nearest recycling depot.

Q: Is your website secure?

Yes, SSL protocol to encrypt your order payment details. When you begin placing your order online, you will notice a small lock icon appear in either your browser’s address bar or bottom status bar.
It is completely safe to use your credit cards or Pay Pal account to make purchases at our store.
Our store conforms to the PCI Security Standards, meaning your credit card details always remain secure and it is never stored on file. Meaning, if our

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E. I. du Pont de Nemours and Company.